Frequently Asked Questions (FAQ) At BBS Solution, we understand that you may have important questions about our products and services. We have created this section to address the most common inquiries and provide you with a seamless shopping experience.
Shipping Worldwide
Yes, we provide international shipping. Shipping costs and delivery times vary depending on the destination. You can get an accurate estimate during the checkout process.
14 Days Return
Yes, you can return a product within 14 days of receiving it, provided it is unused and in its original packaging. Please refer to our return policy for more details.
Security Payment
Absolutely. We use advanced encryption systems to ensure the security of all your transactions. Your personal and financial information remains fully protected.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
We want you to be completely satisfied with your purchase. If you wish to return a product, you can do so within 14 days of receiving it, provided it is unused and in its original packaging. Exchanges are also available for eligible products within the same timeframe.
If you encounter any issues or have a complaint, please contact our customer service team via email or phone. We are here to assist you and will work to resolve your concerns promptly and efficiently.
If you notice a longer delivery time for part of your order, contact customer service for details and request a solution, such as partial shipment or expedited shipping. You can also ask for a refund or a replacement product if needed.
You will receive your invoice via email once your order has been processed and shipped. If you don’t see it in your inbox, please check your spam folder or contact our customer service team for assistance.
Delivery times vary depending on your location and the shipping method chosen. For domestic orders, it usually takes 3-5 business days, while international shipments may take 7-14 business days. You will receive a tracking number once your order has shipped, so you can monitor its progress.
Yes, you can return an item within 14 days of receiving it, provided it is unused and in its original packaging. Please contact our customer service team to initiate the return process and to receive further instructions.